Privacy Policy for Luxvoir, a Brand of Unconventional Media L.L.C.
Last Updated: April 15, 2025
Unconventional Media L.L.C. (“we,” “us,” or “our”), operating under the brand Luxvoir, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Thailand Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and other applicable data protection laws. This policy applies to the Luxvoir website and concierge services (collectively, the “Services”).
1. Data We Collect
We collect the following personal data when you use our Services:
Contact Information: Name, email address, phone number, and other information you provide when contacting us or submitting inquiries through our contact form.
Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, and pages visited (collected via cookies and similar technologies, subject to your consent).
Other Information: Any additional details you voluntarily provide, such as preferences for car rentals or travel details.
2. How We Use Your Data
We process your personal data for the following purposes:
To Provide Our Services: To connect you with premium car rental companies and facilitate your bookings under the Luxvoir brand.
To Communicate: To respond to your inquiries, provide customer support, and send service-related updates.
To Improve Our Services: To analyze website usage and enhance user experience (e.g., via aggregated analytics).
To Comply with Legal Obligations: To meet requirements under PDPA, GDPR, and other applicable laws.
Marketing (Optional): To send promotional materials about our Services, only with your explicit consent.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you provide explicit consent (e.g., via the contact form checkbox or cookie banner).
Contractual Necessity: To fulfill our obligations when connecting you with car rental services.
Legitimate Interests: For improving our website, preventing fraud, or ensuring security, provided your rights are not overridden.
Legal Obligation: To comply with applicable laws and regulations.
4. Data Sharing
We may share your personal data with:
Car Rental Companies: To facilitate your booking, we share your name, contact details, and relevant preferences with the selected car rental provider.
Service Providers: Third-party vendors (e.g., website hosting, analytics, or customer support tools) who process data on our behalf, under strict confidentiality agreements.
Legal Authorities: When required by law or to protect our rights, safety, or property.
We do not sell your personal data to third parties.
5. International Data Transfers
As a remote concierge service, we may transfer your data to car rental companies or service providers outside Thailand or the EU. We ensure such transfers comply with PDPA and GDPR requirements, using safeguards like Standard Contractual Clauses or adequacy decisions.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:
Contact information is retained for the duration of our service relationship or until you request deletion.
Usage data is retained for up to 12 months for analytics purposes, unless you withdraw consent.
Data required for legal compliance is retained as mandated by applicable laws.
7. Your Rights
Under PDPA and GDPR, you have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal exceptions.
Restriction: Limit how we process your data in certain circumstances.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Revoke consent at any time, without affecting prior processing.
To exercise your rights, contact us at info@unconventionalmedia.marketing. We will respond within 30 days (or 90 days for complex requests under PDPA).
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your preferences via our cookie banner. For details, see our Cookie Policy.
9. Data Security
We implement technical and organizational measures to protect your data, including encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., car rental companies). We are not responsible for their privacy practices. Please review their policies before providing personal data.
11. Children’s Privacy
Our Services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe we have collected such data, please contact us to request deletion.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a website notice. Please review this policy periodically.
13. Contact Us
For questions, complaints, or to exercise your rights, contact our Data Protection Officer at:
Email: info@unconventionalmedia.marketing
Address: Unconventional Media L.L.C.,7901 4TH ST N STE 300 PETERSBURG, FL 33702